This is the E-commerce Support's frequently asked questions. You can ask questions about creating an account, order payment options, checking the status of your order or return requests.

You can create your account by clicking on the Login section.

You need to add at least a Product in your cart, then go to the cart section. Press checkout and i will be redirected to the Mercado Pago checkout page.

You can find out if we deliver to your PIN Code using the courier serviceability tool available on the product page.

Tap on "My Account" section, there are all the infomation about your orders.

You can cancel an order when it is in packed or shipped status, as long as the cancel option is available on App or Website.